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HUSA CAYO SANTA MA

Cayo Santa Maria - Cuba

HUSA CAYO SANTA MARIA
 

MELIA LAS DUNAS

Cayo Santa Maria - Cuba

MELIA LAS DUNAS
 

PLAYA COSTA VERDE

Holguin - Cuba

PLAYA COSTA VERDE
 

ALLEGRO CLUB CAYO

Cayo Coco - Cuba

ALLEGRO CLUB CAYO GUILLERMO
 

HOTEL PLAYA BLANCA

Cayo Largo - Cuba

HOTEL PLAYA BLANCA
 

CLUB AMIGO ATLANTI

Holguin - Cuba

CLUB AMIGO ATLANTICO GUARDALAVACA
 

TRYP CAYO COCO

Cayo Coco - Cuba

TRYP CAYO COCO
 

PLAYA DE ORO

Varadero - Cuba

PLAYA DE ORO
 

HOTEL LA LAGUNA

Cayo Coco - Cuba

HOTEL LA LAGUNA
 

HOTEL COLONIAL CAY

Cayo Coco - Cuba

HOTEL COLONIAL CAYO COCO
 
Recent Comments Recent Comments
 
""
Eliane Rocha
Eliane Rocha
Drummondville - 2013-12-28
 
""
tony
tony
toronto canada - 2013-09-26
 
""
Anthony McGuinness
Anthony McGuinness
St.Jean-sur-Richelieu - 2013-07-21
 
"Best hotel we've stayed at in Cuba!"
 
"I am trying to make arrangements with Westjet to leave your hotel today, several days early.

As we have discussed, the strengths of your hotel are its location in sunny warm Puerto Vallarta, its location close to the Malecon and the town, and the wonderful staff you have, who are hardworking, warm and efficient.

As we have discussed, your weakness is noise. In particular, the decision that guests will be required to hear loud music on the beach, in the gym, and, on most nights, while trying to sleep in their rooms.

Last night, Friday March 8, the wedding music played until 12 midnight. For much of the night, the music was very loud. I felt like we were living at the “Zoo”, the bar/disco on the Malecon.

As to beach music, I challenge you to do this: survey your customers during the season, and ask them their opinions about the necessity for continuous loud music there. Also count the number of participants in the events that apparently require loud music and loud announcements. You may come to a different conclusion about this policy, since it appears to me from observation over the last 20+ days, that the activity participation rate is low, and unhappiness with loud music and announcements is high.

This music policy has made it impossible for me to think about staying at the Buenaventura -- now or in the future. We have enjoyed our previous visits to the Buenaventura, but we will not be back.

You have lost a customer with this music and noise policy. My opinion is that it is only a foolish business that drives away its repeat customers.
"
 
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